Contact Permit Wizard Service Information. Available around the clock with customer service staff.

Our dedicated team of permitting professionals is available to assist you as noted below:

Assistance during Standard Business Hours: 866-873-8505

Our standard hours of operation are Monday to Friday, 7:00 am – 6:00 pm (Central time zone).

After-Hours Emergencies: 615-294-2881

For emergency permit situations occurring after our standard hours of operation, contact our After Hours Emergency Team.

Weekdays 6:00 pm – 8:00 pm (Central time zone)
Saturdays 9:00 am – 2:00 pm (Central time zone)

Permit Status Calls: 866-873-8505

If you have not yet received your requested permit, please contact our Permit Status Team and we’ll track it down for you.

Weekdays 7:00 am – 6:00 pm (Central time zone)

Other times, please leave a message and a team member will promptly return your call the next business day. If an emergency, please use the After-Hours Emergency line above