Our dedicated team of permitting professionals is available to assist you as noted below:
Assistance during Standard Business Hours: 866-873-8505
Our standard hours of operation are Monday to Friday, 7:00 am – 5:00 pm (Central time zone).
After-Hours Emergencies: 615-294-2881
For emergency permit situations occurring after our standard hours of operation, contact our After Hours Emergency Team.
Weekdays 5:00 pm – 7:00 pm (Central time zone)
Saturdays 9:00 am – Noon (Central time zone)
Permit Status Calls: 866-873-8505
If you have not yet received your requested permit, please contact our Permit Status Team and we’ll track it down for you.
Weekdays 7:00 am – 5:00 pm (Central time zone)
Other times, please leave a message and a team member will promptly return your call the next business day. If an emergency, please use the After-Hours Emergency line above